10 Best CMS for Small Business in 2024: Why This Is Important

cms for small business

In the digital age, having a well-managed online presence is crucial for small businesses, especially when using the best CMS for small businesses. A content management system (CMS) is a software application that facilitates the creation, management, and publication of digital content on web pages.

For small businesses, CMS platforms play a pivotal role in efficiently managing website content, making it easier to both update content and publish information without the need for technical expertise or coding skills. These CMS solutions offer fully customizable templates, allowing small businesses to create websites tailored to their specific needs and brand identity. This article explores the ten best CMS options for small businesses in 2024 and highlights why selecting the appropriate CMS is important for success.

Why Is CMS Important For Small Businesses?

1. Efficient Content Management Systems

CMS for small businesses provides an intuitive platform for managing web pages and digital content without requiring extensive technical expertise. With user-friendly interfaces and drag-and-drop functionality, CMS platforms simplify the process of creating, editing, and organizing website content.

2. Cost-Effective Solution

Utilizing a CMS eliminates the need to hire web developers or invest in custom web development services, making it a cost-effective solution for small businesses. CMS platforms offer various pricing plans, including free versions with basic features, allowing businesses to manage their online presence within budget constraints.

3. SEO Tools Integration

Many CMS platforms come with built-in SEO tools and features to optimize web pages for search engines. SEO tools include options for adding meta descriptions, optimizing page titles, generating XML sitemaps, and implementing other SEO best practices, helping small businesses improve their online visibility and attract organic traffic.

4. Customizable Templates

CMS platforms offer a wide range of customizable templates and themes, enabling small businesses to create visually appealing websites that reflect brand identity. These templates can be easily customized to match specific design preferences without the need for coding skills or technical expertise.

5. User-Friendly Interface

CMS platforms are designed to be user-friendly, with intuitive interfaces and navigation menus that make it easy for small business owners and employees to manage website content, ensuring that businesses can update and publish content quickly without encountering steep learning curves or technical barriers.

6. Community Support and Resources

CMS platforms like WordPress, Joomla, and Drupal have large communities of users and developers who contribute plugins, themes, and support resources. CMS platforms enable small businesses to access a wealth of resources, tutorials, and forums for troubleshooting issues, seeking advice, and staying updated on the latest trends and developments in web development.

7. All-in-One Solution

Many CMS platforms offer all-in-one solutions that include web hosting, domain registration, and other essential services, making it convenient for small businesses to manage their entire online presence from a single platform, eliminating the need to deal with multiple vendors or service providers, streamline operations, and reduce administrative overhead. As online business trends evolve, small businesses must stay updated on the latest CMS platforms and features to remain competitive in the digital landscape. 

Top CMS for Small Business

1. WordPress

wordpress as a cms for small business

WordPress is arguably the most popular CMS for small businesses, offering a user-friendly interface and a vast library of customizable site templates. With its extensive plugin ecosystem and robust security features, WordPress is a top choice for businesses looking to create and manage their online presence easily. The platform’s flexibility allows for the integration of various functionalities, from simple blogs to complex eCommerce sites, ensuring scalability as your business grows.

Further reading: Is WordPress Good for eCommerce in 2024? Pros and Cons Guide

2. Wix

wix - cms for small business

Wix presents a comprehensive, user-friendly solution tailored for small businesses, featuring a drag-and-drop website builder and a variety of customizable templates. This web page platform eliminates the need for coding expertise, simplifying the website creation and management process for beginners. Additionally, Wix equips users with SEO optimization tools and eCommerce functionalities, rendering it an ideal, easy-to-use CMS for online stores. Its all-inclusive approach combines design flexibility with powerful business features, supporting a wide range of online activities.

3. Shopify

shopify - cms for small business

Shopify is a leading CMS platform specifically designed for online stores, offering a range of customizable templates and premium plugins to enhance the eCommerce experience. With built-in security features and SEO tools, Shopify is a popular choice of web hosting for small businesses looking to establish and grow their online presence. The platform’s emphasis on eCommerce ensures that businesses of all sizes can leverage advanced tools to drive sales and improve customer engagement.

4. Joomla

joomla - cms for small business

Joomla is a free version of a powerful open-source CMS that offers a steep learning curve but provides advanced customization options. It is suitable for small businesses with coding experience seeking a highly flexible and scalable CMS solution. Joomla’s extensive set of features and extensions allows for the creation of websites that range from simple to complex, meeting the diverse needs of small businesses.

5. Squarespace

squarespace - cms for small business

Squarespace is a drag-and-drop website builder that simplifies the process of creating professional-looking websites. It offers stunning templates, built-in security features, and eCommerce functionality. Squarespace is an excellent choice for small businesses looking for visually appealing websites. The platform’s design-centric approach ensures that each website is not only functional but also aesthetically pleasing, setting your business apart in the digital landscape.

6. Drupal

drupal - cms for small business

Drupal is another open-source CMS known for its robustness and security features. It offers advanced content management systems and capabilities, making it ideal for large businesses and complex websites. However, it might require technical expertise to set up and maintain. Drupal’s flexibility and scalability make it a preferred choice for businesses aiming for high performance and customizability in their online projects.

7. Webflow

webflow - cms for small business

Webflow stands out as a user-friendly visual content management system tailored for individuals with design and marketing expertise. One of the key advantages of Webflow is its intuitive drag-and-drop interface, empowering users to construct their websites effortlessly. Additionally, the platform offers diverse hosting plans tailored to different needs and budgets. These plans come with a range of features, such as SSL certifications, two-factor authentication, user permissions, backups, flexible bandwidth options, and the option for guest editors.

8. BigCommerce

bigcommerce - cms for small business

BigCommerce is a user-friendly CMS solution that specializes in eCommerce websites, offering customizable templates and built-in SEO tools to help small businesses create and manage their online stores. With its drag-and-drop website, site builder, and integrated payment gateways, BigCommerce makes it easy for businesses to sell products online. Its comprehensive suite of sales and marketing tools empowers businesses to optimize their online presence and reach a wider audience.

9. HubSpot CMS

hubspot cms  - cms for small business

HubSpot CMS provides a comprehensive suite of marketing tools integrated with a web content management system only. It allows small businesses to create, manage, and optimize web content while leveraging marketing automation features. HubSpot CMS is best suited for businesses looking for an all-in-one marketing and CMS solution. This platform streamlines digital marketing efforts by combining website management with powerful inbound marketing tools, helping businesses attract, engage, and delight customers.

10. PrestaShop

prestashop - cms for small business

PrestaShop is the latest version of an open-source CMS platform tailored for eCommerce websites, offering customizable templates and advanced features for managing online stores. With its user-friendly interface and built-in SEO tools, PrestaShop is a popular choice for small businesses looking to create and grow their online presence. The platform supports a global community of users and developers, providing extensive resources and support to help businesses succeed in the competitive eCommerce space.

What Should a Small Business Consider When Selecting a CMS?

a. Content Needs

Evaluate the type and frequency of content your business will create. Define the purpose of your homepage and the desired visitor action—whether it’s completing a form, making a purchase, consuming content, or interacting with ads. Determine the frequency of content updates, whether daily, weekly, or monthly. Consider if you’ll operate a single website or multiple sites or if new sites will be launched for testing products and campaigns.

b. Budget Allocation

Assess the amount of investment allocated to the CMS, including initial setup costs and ongoing maintenance expenses. Remember to account for staff time required for site launch and content updates, in addition to the recurring subscription fees.

c. User Skill Sets

Consider the skill sets of the individuals who will be using the CMS on a daily basis. Opt for user-friendly options with intuitive interfaces (such as Wix or Squarespace) if your team needs more technical expertise. Conversely, if your team is technically proficient, you may opt for more complex solutions like Contentful or Content Stack.

d. Integration with Other Systems

Identify any other systems that need to interact with or rely on the CMS, such as CRM or ESP platforms. Ensure the chosen CMS offers seamless integration capabilities with these external systems. Catalog all external systems to prioritize a CMS that facilitates integration with them.


In conclusion, selecting the right CMS (Content Management System) is crucial for small businesses in 2024 to efficiently manage their web pages and content, thereby establishing a robust online presence. With the vast array of CMS platforms available, small businesses need to choose a solution that aligns perfectly with their unique needs.

As we move into 2024, WordPress continues to dominate as the preferred CMS for small businesses, thanks to its vast customization possibilities, robust security measures, and extensive selection of WordPress plugins and WordPress themes. Nevertheless, other CMS platforms also offer compelling all-in-one solutions, free versions, and features tailor-made for online ventures.

Those in need of specialized guidance or support in selecting and utilizing a CMS, especially WordPress, should consider visiting Polar Mass for WordPress Consulting Services. Our expertise can help you navigate your options and optimize your digital presence effectively.

Frequently Asked Questions

How do CMS platforms benefit my small businesses?

CMS platforms offer several benefits to small businesses. They provide web content management capabilities, allowing businesses to create and update web pages easily. CMS platforms often come with customizable templates, making it simple to design a visually appealing website without the need for professional web developers.

What are the key features to consider when choosing a CMS for my small businesses?

A user-friendly interface and drag-and-drop website builder can simplify content creation and management. Customizable templates and plugins allow for flexibility in design and functionality. Scalability ensures that the CMS can grow alongside the business. Considering these features helps small businesses choose the right CMS that aligns with their needs.

Are CMS platforms secure for my small business websites?

CMS platforms prioritize security and provide built-in security features to protect small business websites. They often release regular updates and patches to address vulnerabilities. To maintain a secure online environment, small businesses need to follow a website maintenance checklist, such as using strong passwords, enabling two-factor authentication, and keeping the CMS and plugins up-to-date.

How can a CMS benefit my small businesses without coding skills?

CMS platforms are designed to be user-friendly and do not require extensive coding skills. Small businesses can utilize a range of customizable templates, drag-and-drop website builders, and intuitive interfaces to create and manage web pages without coding. This empowers small business owners to have control over their website content and design, even without technical expertise.

 Can CMS platforms help with search engine optimization (SEO)?

Yes, CMS platforms often include SEO tools, features, and SEO-friendly themes to optimize small business websites for search engines. They allow for easy management of meta descriptions, page titles, and other SEO elements.